Claim Letter

February 14, 2008

Mr. Kevin Reams
Ream Container Supply
123 Grape Avenue
Las Vegas, Nevada 12345

Dear Mr. Reams:
I have been a faithful customer for over ten years. We have even recommended your product to our friends and family. I am sad to inform you that even though your product has been satisfying in the past I have now come across a problem.

Recently we were very disappointed in your product and would like for your company to take action and correct my problem. I purchased one of your containers for $8.95, but it had a leak, and the grape drink that was in it ruined my $35.00 tablecloth. I then took the tablecloth to the cleaners and the stain did not come out. The bill at the cleaners was $25.00, with this being said I believe you are beginning to see my problem.

I feel that since it was your product that was faulty, and have never had problems like this before, you should replace the beverage container and pay to replace my tablecloth and reimburse me for the bill at the cleaners. I am including the bill for the cleaners and the beverage container. I think you will agree this is fair to both parties. I will expect a prompt response.

Yours truly,


Ruby Leal-Sanchez

Enclosure